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FAQ

 

01

Delivery within the UK



We use Royal Mail to send our items and deliveries take between 3 and 5 working days depending on where you live.

02

Delivery outside the UK



We ship internationally at Pink Marshmallow. The cost of delivery is dependent on weight, this will be calculated at the checkout. Deliveries take between 5 - 15 days depending on the country of destination. 

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

03

Secure ordering & payment options



Pink Marshmallow accepts the following methods of payment....

We are committed to ensuring that your privacy is protected. Once the transaction is complete and warranty/refund/return period has passed then the transaction or data is no longer required.

04

Returns & refunds



We hope that you love your products! However in the event that you don't you may return the items to us within 7 days of receipt of your goods. Please email elle@pinkmarshmallow.co.uk .

 

For reasons of hygiene we are unable to refund or exchange earrings. 

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